All products purchased on this site can be returned within 30 days of purchase for a full, unconditional refund. Stylus pens can be exchanged for a new pen for non-human reasons within 90 days of purchase.
All products purchased from our website may be returned within 30 days of purchase for a full refund, no questions asked. Stylus pens can be exchanged for a new one within 90 days of purchase.
How do I initiate a return or exchange?
Reach out to us at info@penplusone.com.
For us to accept a return, you must contact us first to authorise the return before sending.
Include the following information to have your return processed as quickly as possible:
· Your original order number
· Which online store (Official store, Amazon)
· The reason for your return or exchange